St Giles Trust’s Choices project supports very disadvantaged young people, including those with convictions, to access education, training and employment and build a positive future. The Trust’s overall aim is to prevent offending and reduce the likelihood of reoffending. A key way it does this is to train ex-service users to gain qualifications so that they can deliver services to their peers.
The Trust is part of the Hackney Talent Match partnership. Talent Match is a Big Lottery Funded project that will provide a youth-led approach to supporting long-term unemployed young people into positive, productive futures.
provide a community based service that motivates and supports young people 18-24 to move away from long term unemployment to sustained employment, training and education
supervise Peer Advisors’ contributions to the service, offering guidance and support to Peer Advisers in their placements and own development;
be responsible for a caseload of participants, including the caseloads of the Peer Advisers, ensuring that participants receive appropriate support and receive a quality service;
support the set up and delivery of Peer Adviser training (Advice and Guidance L3), working closely with the Trainer Assessor;
establish good partnership working with key agencies such as London Youth and Hackney CVS; referral partners such as Youth Services and Jobcentre Plus; employers and progression providers.
Duties and responsibilities
Provide day-to-day supervision, support and guidance to the Peer Advisers, allocating work and assisting with day to day queries from the team, escalating to Managers (as appropriate) where necessary.
Lead on the recruitment of new Peer Advisor’s & participants to the service, working with Peer Advisers, Talent Match Colleagues and the Choices Team.
Assist the Managers with compiling monthly and quarterly monitoring and statistics, and information for the project evaluation team.
Conduct inductions and act as a mentor for new Peer Advisers.
Support the set up and smooth running of the Peer Adviser programme (Advice and Guidance Level 3).
To input client information from the Talent Plans onto a database ensuring it is accurate and up-to-date. Update the database on a regular basis with details of any new activity or referrals.
To attend regular meetings with the Talent Match Partnership.
Work constructively with partners and other agencies to address any problems and positively represent the project externally as required.
Attend and contribute to St Giles Trust meetings when required.
Actively assist in the implementation of the Trust’s policies and procedures.
Carry out similar duties which may be required by the Trust.
Demonstrable track record of successfully working with young people people and supporting them with moving into sustained employment, training and education.
Understanding of the issues faced by long term unemployed young people such as lack of sustained education and employment experience, housing, debt, substance misuse, mental health, with practical experience and skills in addressing them.
Excellent knowledge of education and training options for this client group with good understanding of local provision and how to access it.
Comprehensive knowledge of local agencies providing specialist support in employment, training, housing, substance misuse, family issues, and other related barriers and ability to support clients to access them.
Experience of project management including co-ordinating activity and liaison with a range of stakeholders to achieve an agreed set of aims and objectives
Experience of working with people who have multiple and complex needs and the ability to provide client led support.
Experience of supervising volunteers and ability to supervise Peer Advisers in their placements and in building a positive future for themselves.
Strong IT skills including proven experience of using Word, Excel and Outlook in a similar work environment. Ability to work with case database (ie meganexus) on a day-to-day basis.
Ability to work flexibly and develop positive working relationships with other staff, Peer Advisers, volunteers, managers and partners to set and deliver organisational goals and to resolve conflicts of interest professionally.
Ability and willingness to work flexibly across a wide geographical area both within and outside Greater London
Qualification in Advice and Guidance or equivalent, to at least Level 3.
Ability to monitor work and provide statistical and narrative reports.
Commitment to the ethos and values of St Giles Trust.
Awareness of and commitment to safeguarding practices and policies, and ability to promote safeguarding among vulnerable clients and colleagues.
Awareness of and commitment to equal opportunity and diversity practices and policies, and ability to promote diversity and treat colleagues and clients fairly and with respect.
Awareness and commitment of working in line with sustainable working practices and environmental best practice.
Excellent track record of supporting NEET young people.
Successful candidates must undergo an Enhanced CRB check, on the basis that the post involves contact with vulnerable adults, in accordance with Rehabilitation of Offenders Act (1974). The appointment is subject to security clearance from the Prison Service. For this reason we will not be able to accept applications from people with recent criminal convictions.